Alternatives / Brand24
Heardex vs Brand24
Brand24 covers a wide range of consumer channels for marketing and PR teams; Heardex focuses on what users say about software products, from a much lower entry price.
Side by side
| Compared | Heardex | Brand24 |
|---|---|---|
| Price | Starter $70, Pro $120, Scale $350/month; $60/month and up billed yearly | Individual $249/month ($199/month billed yearly); Team $349 ($299); Pro $499 ($399); Business $699 ($599) |
| Free plan or trial | Free plan: 1 keyword, 100 mentions a month, no card | 14-day free trial, no card |
| Billing | Monthly or yearly; cancel any time | Monthly or yearly |
| First paid plan | Starter: 1 keyword, 4,000 mentions a month | Individual: 3 keywords, 2,000 mentions a month, updates every 12 hours, 1 user |
| Past the monthly limit | No overage charges: new mentions are held until your allowance renews | Overage fees beyond the monthly limit (rates not listed on the page) |
| Where it looks | Hacker News, GitHub, Stack Overflow, Bluesky, DEV and app store reviews on every plan; Reddit, X, LinkedIn, TikTok, Instagram, Facebook, Substack, news and the web on paid plans | Facebook, Instagram, X, news, blogs, Reddit, LinkedIn, Medium, Quora, YouTube, TikTok, reviews, Twitch, newsletters, podcasts |
| Notable features | Mentions ranked into bugs, feature requests and complaints (paid plans), competitor tracking (from Pro), daily and weekly reports, Claude MCP connector | AI sentiment on every plan; AI brand assistant, insights and topics from Pro; API $149 extra |
| Built for | Software and product teams | Marketing, PR and brand teams |
Brand24 details from brand24.com/prices, checked 4 November 2026. Prices in US dollars and may have changed since; check their site for the latest.
Where Brand24 is stronger
- More consumer channels, including podcasts, newsletters, Twitch, Medium and Quora.
- Real-time updates on its Pro plan and up, and unlimited users from Team.
- A longer track record and larger AI toolset for brand and PR reporting.
Where Heardex is different
- Paid plans start far lower, and there's a free plan.
- Searches the places software users talk directly: Hacker News, GitHub, Stack Overflow, DEV and app store reviews.
- No overage charges: mentions past your allowance are held, not billed.
- Ranks what users say into bugs, feature requests and complaints.
Which one to pick
- Choose Brand24 if
- You run brand or PR monitoring across consumer channels and media.
- Choose Heardex if
- You build software and want product feedback from developer and user communities at a small-team price.
Brand24 is a trademark of its owner. Heardex is not affiliated with or endorsed by Brand24. This comparison is based on Brand24's public pages as of 4 November 2026. Spotted something out of date? Tell us and we'll fix it.