Alternatives / Meltwater
Heardex vs Meltwater
Meltwater sells media intelligence on annual contracts with tailored pricing; Heardex is self-serve, month to month if you like, and built for product feedback.
Side by side
| Compared | Heardex | Meltwater |
|---|---|---|
| Price | Starter $70, Pro $120, Scale $350/month; $60/month and up billed yearly | Not public: tailored quotes |
| Free plan or trial | Free plan: 1 keyword, 100 mentions a month, no card | No self-serve trial; guided demo |
| Billing | Monthly or yearly; cancel any time | Mostly annual contracts, 12-month minimum |
| First paid plan | Starter: 1 keyword, 4,000 mentions a month | Starter: media intelligence, social listening, AI visibility tracking, media relations |
| Past the monthly limit | No overage charges: new mentions are held until your allowance renews | Not listed on their pricing page |
| Where it looks | Hacker News, GitHub, Stack Overflow, Bluesky, DEV and app store reviews on every plan; Reddit, X, LinkedIn, TikTok, Instagram, Facebook, Substack, news and the web on paid plans | Coverage depends on the sources and regions chosen |
| Notable features | Mentions ranked into bugs, feature requests and complaints (paid plans), competitor tracking (from Pro), daily and weekly reports, Claude MCP connector | Mira AI, media relations, influencer marketing on higher plans, API and MCP on Enterprise and Agency |
| Built for | Software and product teams | Communications, PR and marketing teams |
Meltwater details from meltwater.com/en/pricing, checked 4 November 2026. Prices in US dollars and may have changed since; check their site for the latest.
Where Meltwater is stronger
- Media relations and press coverage tracking for PR teams.
- 24/7 support and global coverage choices.
Where Heardex is different
- No contract: pay monthly or yearly, and cancel any time.
- Public prices and a free plan.
- A Claude MCP connector on every plan, not only the top ones.
- Ranks what users say into bugs, feature requests and complaints.
Which one to pick
- Choose Meltwater if
- You're a PR or comms team tracking press and media worldwide.
- Choose Heardex if
- You want product feedback without an annual contract.
Meltwater is a trademark of its owner. Heardex is not affiliated with or endorsed by Meltwater. This comparison is based on Meltwater's public pages as of 4 November 2026. Spotted something out of date? Tell us and we'll fix it.