Alternatives / Sprout Social
Heardex vs Sprout Social
Sprout Social is a full social media management suite where listening is an add-on; Heardex is only listening, built around product feedback.
Side by side
| Compared | Heardex | Sprout Social |
|---|---|---|
| Price | Starter $70, Pro $120, Scale $350/month; $60/month and up billed yearly | Essentials $79/seat/month billed yearly ($99 monthly); Standard $199/seat; Professional $299/seat; Advanced $399/seat |
| Free plan or trial | Free plan: 1 keyword, 100 mentions a month, no card | 30-day free trial, no card |
| Billing | Monthly or yearly; cancel any time | Monthly or yearly, per seat |
| First paid plan | Starter: 1 keyword, 4,000 mentions a month | Listening isn't in any plan: it's a paid add-on from Standard up (price by demo) |
| Past the monthly limit | No overage charges: new mentions are held until your allowance renews | Not listed on their pricing page |
| Where it looks | Hacker News, GitHub, Stack Overflow, Bluesky, DEV and app store reviews on every plan; Reddit, X, LinkedIn, TikTok, Instagram, Facebook, Substack, news and the web on paid plans | Not listed on their pricing page |
| Notable features | Mentions ranked into bugs, feature requests and complaints (paid plans), competitor tracking (from Pro), daily and weekly reports, Claude MCP connector | Publishing, engagement inbox, analytics and reporting; Premium Analytics and Listening add-ons |
| Built for | Software and product teams | Social media and marketing teams |
Sprout Social details from sproutsocial.com/pricing, checked 4 November 2026. Prices in US dollars and may have changed since; check their site for the latest.
Where Sprout Social is stronger
- Scheduling, publishing and replying to social posts, which Heardex doesn't do.
- Team workflows and reporting for social media managers.
Where Heardex is different
- Listening is the product, not an add-on, and the price is public.
- No per-seat pricing: invite your team at no extra cost.
- Searches developer communities and app store reviews.
- Ranks what users say into bugs, feature requests and complaints.
Which one to pick
- Choose Sprout Social if
- You need to publish and manage social accounts, with listening on top.
- Choose Heardex if
- You only need to hear what users say about your product, and act on it.
Sprout Social is a trademark of its owner. Heardex is not affiliated with or endorsed by Sprout Social. This comparison is based on Sprout Social's public pages as of 4 November 2026. Spotted something out of date? Tell us and we'll fix it.