Alternatives / Octolens
Heardex vs Octolens
Octolens is a broad social listening tool with an API and webhooks; Heardex is built for product teams who want mentions turned into ranked bugs, requests and complaints, from a lower price.
Side by side
| Compared | Heardex | Octolens |
|---|---|---|
| Price | Starter $70, Pro $120, Scale $350/month; $60/month and up billed yearly | Pro $159/month, Scale $499/month, billed annually |
| Free plan or trial | Free plan: 1 keyword, 100 mentions a month, no card | 7-day trial with Pro features, up to 5,000 mentions, no card |
| Billing | Monthly or yearly; cancel any time | Annual billing shown; monthly toggle offered (annual saves up to 20%) |
| First paid plan | Starter: 1 keyword, 4,000 mentions a month | Pro: 10 keywords, 15,000 mentions a month, hourly refresh |
| Past the monthly limit | No overage charges: new mentions are held until your allowance renews | Extra mentions billed at $0.013 each on Pro (a monthly spend cap can be set) |
| Where it looks | Hacker News, GitHub, Stack Overflow, Bluesky, DEV and app store reviews on every plan; Reddit, X, LinkedIn, TikTok, Instagram, Facebook, Substack, news and the web on paid plans | Reddit, Bluesky, DEV, LinkedIn, X, TikTok, Hacker News, YouTube, GitHub, Stack Overflow and reviews on Pro; podcasts, newsletters, news and web from Scale |
| Notable features | Mentions ranked into bugs, feature requests and complaints (paid plans), competitor tracking (from Pro), daily and weekly reports, Claude MCP connector | API, webhooks, MCP server, Slack and email alerts, AI relevance scoring, tagging and sentiment, unlimited seats |
| Built for | Software and product teams | Teams monitoring their brand and competitors |
Octolens details from octolens.com/pricing, checked 4 November 2026. Prices in US dollars and may have changed since; check their site for the latest.
Where Octolens is stronger
- An API, webhooks and Slack alerts on every plan. Heardex doesn't offer these yet.
- Podcasts and newsletters as sources (on Scale and up).
- More keywords and mentions on its entry plan, and real-time refresh on Scale.
Where Heardex is different
- Starts lower: a free plan, then paid plans from the monthly price below, billed monthly or yearly.
- No overage charges. When your mentions for the month run out, new ones are held, not billed.
- Groups mentions of the same problem into one issue and ranks issues, so you see what to fix first.
- News and the wider web are on every paid plan, not only the higher ones.
Which one to pick
- Choose Octolens if
- You need an API or webhooks today, or podcast and newsletter coverage.
- Choose Heardex if
- You're a product team that wants to know what users complain about and ask for, without paying per extra mention.
Octolens is a trademark of its owner. Heardex is not affiliated with or endorsed by Octolens. This comparison is based on Octolens's public pages as of 4 November 2026. Spotted something out of date? Tell us and we'll fix it.